VOICE MEDIA GROUP · NOV 2021 – JUL 2026
A retrospective rather than a case study. Three roles, five years, and a company-wide mandate at the end of it.
Case studyVOICE MEDIA GROUP · 2023–2024
Monthly order turn hit 10%, and the fix turned out not to be better service - it was a defined way for a message to cross four sets of hands.
Case studyVOICE MEDIA GROUP · 2025–2026
Weekly training for the whole company, produced by a system that keeps a person at every point where something has to be decided.
Case studyVOICE MEDIA GROUP · 2025–2026
Three systems, no shared identifier, and a question the company had never been able to answer.
PersonalPERSONAL PROJECT · LAST SHIPPED 26 AUGUST 2026
Years of meal planning lived in Notion until the interface became the limit. This is the version I built instead.
PersonalUMASS DARTMOUTH · 2016–2018
Nobody had a plan for the land. Getting nine baskets onto it took five student organizations, a budget hearing and a constitution.